Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to raise a responsible gambling concern, this page explains the best way to reach us and what you can expect in return.
How to Contact Us
Email is the most direct route to our editorial team. Write to us at [email protected] and a real person — not an automated system — will read your message. We aim to respond within two working days. During peak periods it may take a little longer, but we follow up on every enquiry.
To help us get back to you faster, a short explanation of why you are writing goes a long way. Even a single sentence about the nature of your query means we can direct it to the right person straight away.
What You Can Write to Us About
There is no topic too small. Here are the most common reasons readers get in touch:
- Casino review questions — If something in our coverage of sites like Raging Bull, Ignition or Slots of Vegas is unclear, or you would like more context about how we assessed a particular operator, just ask.
- Bonus and terms queries — Bonus offers at US-facing online casinos come with wagering requirements, game restrictions and time limits that can be hard to parse. If you need clarification on anything we have published, we are happy to help.
- Corrections and factual updates — We take accuracy seriously. If you believe a detail in our content is out of date or incorrect — a withdrawal time, a payment method, a licensing status — please flag it and we will investigate.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, mention this in your message and we will point you towards appropriate support organisations. You can also find resources directly through the National Council on Problem Gambling and the SAMHSA helpline at 1-800-522-4700, available around the clock.
- Suggestions for content — Covering the US online casino market means there is always more ground to explore. If there is a topic, a payment method, a game category or a state-specific question you would like us to address, we genuinely want to hear it.
- Partnership and editorial enquiries — If you represent an operator or a related organisation and want to discuss how we work, please introduce yourself and outline what you have in mind. We review all such requests against our editorial standards.
Our Editorial Standards
American Online Casinos is an independent comparison site. Our rankings are based on research and editorial assessment — factors such as payout speed, licensing, game range, bonus conditions and payment options. Commission arrangements with operators do not determine how we rank or review them. We are transparent about how the site is funded, and reader feedback is one of the ways we keep our standards honest.
If you believe a review does not reflect your experience with an operator, or that we have missed something material, please tell us. We would rather publish an accurate correction than leave misleading information live.
A Note on Responsible Gambling
Online casino gambling in the United States is subject to state-level regulation, and legal access varies depending on where you are physically located. Players must meet the minimum legal gambling age — typically 21 in states with regulated online casino markets — and must be physically present within a licensed state to play at regulated sites.
If you are using online casinos for entertainment, we encourage you to set deposit and time limits before you start, and to use the self-exclusion tools that licensed operators are required to offer. Gambling should never be funded with borrowed money, and outcomes in games of chance are never guaranteed. If gambling stops being enjoyable, or begins to affect your finances or wellbeing, please reach out for support.
US-based support resources include:
- National Council on Problem Gambling Helpline: 1-800-522-4700 (24/7, call or text)
- SAMHSA National Helpline: 1-800-662-4357 (free, confidential, 24/7)
- Gamblers Anonymous: ga.org
What Happens After You Write to Us
Every message is read by a member of our team. We do not use auto-replies as a substitute for a real response. Our target is two working days, and we will always follow up even if a full answer takes a little longer to prepare.
We appreciate you taking the time to reach out. Honest feedback from readers is one of the most useful tools we have for keeping this site accurate, fair and genuinely helpful.